Thank you for shopping at V-licious!
We offer full refund on your online payment as long as the delivery courier has not moved from our warehouse.
Eligibility for Refunds and Exchanges
- To complete your return, we require a receipt or proof of purchase.
We only replace items if they are defective or damaged.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.
Late or missing refunds
- If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
- If you have done all of this and you still have not received your refund yet, please contact us at email@example.com
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.